Privacy Policy

Effective November 6, 2026

Comp's Reviews is a trade name of Comp Labs LLC ("we," "us"). We help local businesses ask their own customers for Google reviews. This policy explains what information we collect, how we use it, and the choices you have.

Who this covers

• Business clients: the shops that hire us.
• Their customers: people who did business with one of our clients and may get a text or email from that business through us.
• Visitors to compsreviews.com.

What we collect

• From our business clients: name, business name, email, phone, billing details (handled by our payment processor, Stripe; we never see or store full card numbers), and the access they give us to their Google Business Profile and booking or job software.
• About their customers, from the business: first name, mobile number and/or email, the date of the visit or job, and sometimes a photo of the finished work. The business gives us this so we can send review requests on its behalf.
• Messages: replies you send to our texts or emails, including STOP and HELP.
• Website visitors: basic technical data our host collects to run the site (like IP address and browser type). We do not use advertising trackers.

How we use it

• To send review requests, reminders and thank-you messages on behalf of the business you visited.
• To stop messages once you leave a review or reply STOP.
• To reply to Google reviews for our clients and keep their profile up to date.
• To show our clients reports on their reviews and results.
• To bill our clients and run our business.

Text messaging and phone numbers

We never sell, rent or trade phone numbers or email addresses. See our Texting Terms for how our text messages work.

Who we share it with

Only the service providers we need to do the work, each bound to use it only for us: our text and email providers (such as Twilio), our hosting provider (Cloudflare), our payment processor (Stripe), and Google, when we post replies to a client's own profile. We may also share information if the law requires it. A business client can see the messages sent on its behalf and the replies to them. That's it. We don't sell personal information.

Google user data

When a business owner connects their Google Business Profile, we access only what we need to run their service: their business locations, reviews, and the replies and profile updates they ask us to post. We use this data only to provide our service to that owner. We do not sell it, use it for advertising, or let people read it except as needed to provide the service, for security, or to follow the law.

Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements. An owner can remove our access at any time at myaccount.google.com/permissions or by telling us.

How long we keep it

We keep client and customer information while we work with the business, and delete it within 90 days after the business leaves us, unless the law requires us to keep it longer (billing records, for example). A STOP request is kept for good so we never text that number again for that business.

How we protect it

We use trusted providers, encrypted connections, and limited access. No system is perfect, but we work to keep your information safe and will tell affected people if a breach happens, as the law requires.

Your choices

• Reply STOP to any text to stop texts. Click unsubscribe in any email to stop emails.
• Email compvisibility@gmail.com to ask what we have about you, or to correct or delete it. We answer within 30 days.

Children

Our service is for businesses and their adult customers. We don't knowingly collect information from children under 13.

Changes

If we change this policy, we'll post the new version here with a new date.

Contact

Comp Labs LLC, doing business as Comp's Reviews
1500 N Grant St, Ste C, Denver, CO 80203
compvisibility@gmail.com